If for any reason you are not completely satisfied with your repair/service or purchase please notify us within seven (7) day from the time you receive the goods or service and give Web South personnel a chance to sort out the issue with you.
Please email us through our Contact Us page within that time if you are not satisfied with your purchase/service so that we can resolve any problems.
Web South will not be responsible for goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product in any way or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
If you are unable to deliver to our shops, we recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier.
Web South will not be responsible for parcels lost or damaged in transit if you choose not to insure.
E & OE. The Refund & Returns Policy may change without prior notice, we will post a notice on the home page under news items of changes.