Support Issues | Web South - Computers & Websites

WordPress Attacks current at moment

Just wanted to let everyone know that at the moment some very bad people are trying very hard to get access to WordPress websites, by running automated software.

If you are running on WordPress and hosted on Web South, and not already using a plugin called ‘limit login attempts’ then please contact us at Web South if you dont know how to install it yourself.

The plugin will severely slow them down in trying to bust your passwords and hopefully they will go away.

Part of the software allows you to be emailed with reports – don’t panic if there

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Warning: Russian .ru email SPAM on the rise, plus more

Here at Web South we monitor what is happening with emails and just wanted to warn people to be really careful with emails. Just at the moment there has been a big increase in emails coming from Russia. Everything from ‘Liking your profile (Russian Brides) to non readable (for us) Russian Cyrillic – this one should be easy to recognize and delete. The email SPAMMERS are getting cleverer too – some are coming through from web forms that we know are protected with Captcha (you have to read the text and enter it). Yahoo emails are still spewing out with viruses – Continuing on from a previous report on Yahoo emails being hacked (and update) seems that it hasn’t slowed up yet so take care with them. So I suggest to be safe: (and by no means does this make it a perfect solution)

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Some Yahoo Emails hacked – Update

9th Feb 2013 The problem is escalating – now some emails are coming from ‘y7mail.com’ as well. and also the subject line is changing (usually Re… or Hi there.) to now having ‘you have (1) new ecard!’ There are bound to be many other examples come along soon. …. extracts of my previous article ……….. Please take special care if you receive a Yahoo email that was unexpected or perhaps with a fairly generic Subject, Don’t automatically accept that it is safe – EVEN THOUGH IT MIGHT BE FROM SOMEONE YOU KNOW. BE CAUTIOUS:

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Some Yahoo Emails hacked

Please take special care if you receive a Yahoo email that was unexpected or perhaps with a fairly generic Subject, Don’t automatically accept that it is safe – EVEN THOUGH IT MIGHT BE FROM SOMEONE YOU KNOW. I have just witnesses yahoo emails to several of my more ‘public facing’ emails (although I have also communicated by email with this person too and it appears that the ‘hack’ has used their email address list to send out to everyone on it. It appears other people on that list have let the girl (Lady) know and she has fixed it. What is interesting is that someone else who was on her mailing list (and also has a Yahoo account) has also had a similar email sent to me. It is hard to know at this stage what the ‘hack’ has done. Some thoughts – It may be that as a result from the original hack the second person has been infected and the hack is being passed on, OR, it may be the hack has taken various addresses from the original infection and started using them to propogate new emails pretending to come from that person.To me – this second one is the more likely. BE CAUTIOUS:

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Sharebar Plugin update

29th Jan 2013

On the 4th Jan I published that some sites were having trouble with the sharebar plugin and gave a couple suggestions on what might be done.

There has just been an update for that plugin. So it might be worth updating and trying to activate it again.

Certainly at the moment our own site is behaving nicely. But I do suggest that you keep an eye on the load times.

See my original post!

New Contact Details for Web South

ATTENTION: We have a new ‘Local Call’ phone number. It can be called from any landline in Australia for the cost of a local call. Please call us on :-

088 1200 540 This is a local call in Australia from any landline. *

Computer Sales & Support Luke: 0478 294 599 or

Website and Domain Name Sales and Support Peter: 0429 811 958

Eudunda Correspondent – Mid North Broadcaster Peter: 0429 811 958

Web South Administration & Billing Jenny: 0427 811 958 Mid North Broadcaster – Classified Adverts Jenny: 0427 811 958

And our preferred method

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Sharebar Plugin slowing websites

4th Jan 2013 There is an issue of websites with sharebar plugin loading slow (Initially thought it was to do with Facebook, but further test have narrowed it to the sharebar plugin.

The websites themselves are not to blame, they actually load quickly, but the connection for the Facebook ‘likes’ and ‘Twitter’ are very delayed and due to the way some browsers display the data the website partly loads and then browser waits for the content to display the remaining page.

All I can suggest is – ask your viewers to be patient (hard to do if the page has

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Hold OFF from WordPress 3.5 Update

To all those with WordPress websites and seeing the upgrade nag message, jut hold off for a little while, as I need to find out why it crashed a NEW website I was making. Perhaps no need to panic as its not a security one, and also it worked ok on one fully used site previous to that.

Just being cautious.

check the Web South FAQ on what we have found so far

Cheers

PeteH

Problem with corrupt or no Graphics on some websites

We have discovered an interesting situation where some websites are not displaying graphics properly. They either don’t display at all or they are corrupted.

So far we have seen that it happens on computers running Kaspersky 2012.

The biggest issue is for the many websites that use CAPTCHA for their web forms (and we recommend doing this too).

We have put a page up about the problem and solutions in our Web South FAQ database.

Hope it helps!

PeteH

Web South FAQ System Activated

A brand new Web South Frequently Asked Questions (FAQ) System has been activated.

If you need support in any way, for computer or web hosting – please try find a solution with this system first. Please give it a go – although here is not lots in it at the moment, this will change over time.

We also include some news – like the fact that the cPanel version has recently updated on our hosting. So for instance – if you are like me and a bit suspicious of such changes – you can dive on to the FAQ system

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